Privacy Policy for SAB Services Kelso Ltd

At SAB Services Kelso Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect

  • Personal Information: When you book a service or contact us through our website, we may collect personal details such as your name, email address, phone number, and vehicle information (including registration number, make, and model).
  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

  • Service Provision: To schedule and manage your bookings, and to provide the services you request.
  • Communication: To respond to your inquiries, send confirmations, and provide updates related to your service.
  • Improvement: To analyze website usage and improve our services and website functionality.

3. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with legal obligations. When you book online, your information is processed by a third-party scheduling service, Setmore.com, which adheres to its own privacy and security policies.

5. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any incorrect or incomplete data.
  • Request deletion of your personal information, subject to legal obligations.

6. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

SAB Services Kelso Ltd
Unit 1 & 2 Carlaw Road, Pinnaclehill Industrial Estate, Kelso TD5 8AS
Email: [email protected]
Phone Number: 01573 221679

Thank you for trusting SAB Services Kelso Ltd with your vehicle service needs.